Return Policy

For all online orders, any non-sale item is eligible for return in the form of store-credit within 7 days after receipt of the products. Please ensure that all items are returned in its original condition with all tags and protective liners still attached at the time of return. For personal items, such as hosiery, underwear or adhesive products, the packaging must be unopened and intact. Items cannot have been worn, altered, opened, or washed as well.

Only full-priced items will be eligible for return in the form of a store credit. For sale products, we do not accept exchange or return.

Please note that shipping charges on your original order are not refundable, and all return shipping will be in customers expenses. We charge $60 for restock fee. 

How do I initiate a return?
Please Whatsapp us at +852 65353691 or email us at info@nanabubuofficial.com